Project Description

LG manufactured their first air conditioning unit in Korea in 1968 and has remained at the forefront of HVAC innovation. Committed to providing reliable, innovative and technically advanced air conditioning systems, heat pumps, ventilation and smart controls, LG systems offer building users and occupiers a completely efficient and comfortable environment.

Product Development and Reliability

A ground breaking energy project, the LG Energy Lab is a testing facility for LG’s air conditioning and heating products in real life conditions, in order to future-proof energy efficiency and reliability for the entire product life cycle. LG chose the area of Valenciennes, Northern France, to site the Energy Lab project because of the harsh weather conditions in the region, low temperatures and high humidity. The LG Energy Lab is equipped with complete monitoring and control systems and the performance of all products are tracked by teams of R&D engineers based in France and Korea.

LG After-Sales Support

Everyone can expect a high level of service from LG, from the air conditioning installer through to the end user. The confidence LG has in its products is reflected in the companies warranty package.

  • 3 years for all parts and a contribution towards labour
  • Optional 5 year warranty on parts (subject to terms)
  • Free technical training
  • SMS or email fault code diagnostics
  • Approved Installation commissioning scheme
  • TM44 CIBSE Energy inspections

LG Training and CPD Seminars

Two training academies positioned in the South and North of England both equipped with the latest LG products including, LG’s split and multi split systems (outdoor and indoor plus the truly innovative ARTCOOL wall mounted units ), Multi V IV VRF systems, the EcoV ventilation units, LG’s smart controls and the Therma V air-to-water heat pump split and monobloc versions, all fully operational. LG provides practical hands-on experience as well as theory training in the purpose built classroom. Training courses are free of charge.

LG can also offer CIBSE accredited CPD seminars on a range of industry subjects these can be held externally at your offices or at our own premises.